1. Payment Methods
Investify processes online payments through the PayOS payment gateway. Users can pay by:
- Scanning a bank transfer QR code (VietQR)
- Bank transfer via a domestic banking application
Investify does not directly collect, process or store your card details, account numbers or transaction passwords. All payment information is handled by the payment intermediary’s systems.
2. Checkout Process
- The user selects a plan on the platform
- The system displays the order: plan name, benefits, list price, promotion (if any) and amount payable
- The user confirms and is redirected to the payment gateway
- Upon successful payment, the system receives an automatic notification and activates the plan benefits within a few minutes
- The user is notified of the result on the platform
3. Failed Transactions
If a transaction is cancelled or fails, the plan is not activated and no money is charged. If your account has been charged but the benefits have not been activated after 60 minutes, please contact [email protected] or +84 762 483 662 with your transaction reference. Investify will reconcile with the payment provider and resolve the issue within 3 working days.
4. Automatic Renewal
Investify plans are a one-time payment per cycle. They do not renew automatically and we do not store payment credentials for recurring charges. When a plan expires, the user may purchase again if they wish.
5. Transaction Security
All connections between the user, the platform and the payment gateway are encrypted with HTTPS/TLS. Payment results are verified using the gateway’s digital signature before the system activates any benefits.